Unpair or delete a Sephona device

There is no Unpair button in Sephona. To take a kiosk off a store, you Delete Device.

What happens

Delete Device removes the device record. The kiosk drops its token and shows Device Disconnected with instructions to re-pair from the dashboard. The pairing code on that hardware will be new the next time you add it.

Delete a device

1. Sign in at sephona.sodaclick.com.
2. Open Devices → Devices Overview.
3. On the device row, open the actions menu and choose Delete Device.
4. Confirm. The kiosk should leave the live menu and show Device Disconnected.

Re-pair the same hardware

1. On the kiosk, stay on (or refresh) sephona.sodaclick.com/connect until a new 6-character pairing code appears.
2. In the dashboard, click Add New Device.
3. Enter the new pairing code, pick a licence, a store, a name, and a device type (Kiosk, Voice Kiosk, or Command Center).
4. Save. The kiosk loads that store’s Data catalogue and default app.

You cannot change a pairing code on an existing device. If the code on the screen does not match the device row, delete the old row and add a new one.